Our shipping costs vary based on your location and the chosen shipping method. We provide standard, express, and overnight shipping options to accommodate different preferences. To determine the shipping cost for your specific order, please proceed to the checkout page on our website. There, you'll find accurate shipping rates based on your delivery address and chosen shipping speed.

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return any item in its original condition within 30 days of receipt for a full refund or exchange. Please ensure that the products have all original tags and packaging. To initiate a return, visit our "Returns" page and follow the instructions provided. Remember to keep your receipt as proof of purchase. Some exclusions may apply, so be sure to check our detailed return policy for more information.

Fern is located in the heart of New York, known for its vibrant atmosphere and bustling shopping scene. Our physical store is situated at New York, making it easily accessible for customers in the local area.

Regarding the option to pick up your purchase, we are delighted to offer a convenient in-store pickup service. If you prefer to collect your selected items directly from our store, simply choose the "In-Store Pickup" option during the checkout process on our website. Once your order is ready for pickup, you will receive a notification via email or text with detailed instructions.